Law 10/2025: How to Prove You Sent a Complaint

Law 10/2025: How to Prove You Sent a Complaint

Spain’s Law 10/2025 on customer service sets, for the first time, mandatory maximum deadlines for handling complaints: 15 working days as a general rule and just 5 working days when the dispute involves an improper charge. Those deadlines only start running if...
A Guide to Certified Email for Logistics

A Guide to Certified Email for Logistics

The logistics sector generates more disputes per unit of time than almost any other industry. Delays, damaged goods, lost shipments, disagreements over delivery conditions, unpaid freight: every incident carries an implicit legal question about who knew what, when...
A Guide to Send an International Burofax in 2026

A Guide to Send an International Burofax in 2026

Sending an international burofax seems straightforward until the key question arises: will it be legally valid in the destination country and can you prove it before a court if needed? The answer depends on how it is sent, what the service provider certifies and what...
How to Use an App to Sign Documents in 2026

How to Use an App to Sign Documents in 2026

Finding an app to sign documents is easy. Finding one that delivers real legal validity, complete traceability and an experience that does not slow down your workflow is a different matter. Not all signing applications are equivalent. Some generate a stroke image over...
Electronic signature for companies: complete guide

Electronic signature for companies: complete guide

Electronic signature for companies has moved beyond being a competitive advantage and become an operational necessity. Client contracts, supplier agreements, employment communications, invoices, internal authorisations: every document that flows in or out of a company...